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BODUM® Online Shop - please choose your country:

United States United States
US Online Shop. Shipping only within the United States of America.
Canada Canada
Canada Online Shop. Shipping only within Canada.
United Kingdom United Kingdom
UK Online Shop. Shipping only within UK.
Ireland Ireland
Online Shop Ireland. Shipping only within the Republic of Ireland.
Deutschland Deutschland
Online Shop Deutschland. Lieferungen nur innerhalb Deutschlands.
Schweiz Schweiz
Online Shop Schweiz. Lieferungen nur innerhalb der Schweiz.
Suisse Suisse
Online Shop Suisse. Livraisons qu'en Suisse.
Svizzera Svizzera
Online Shop Svizzera. Consegna solo in Svizzera.
Österreich Österreich
Online Shop Österreich. Lieferungen nur innerhalb Österreichs.
France France
Boutique en ligne France. Livraisons qu'en France.
Italia Italia
Online Shop Italia. Consegna unicamente a indirizzi nella Repubblica Italiana.
España España
Tienda online España. Entregas se realizan solamente en España.
Portugal Portugal
Loja on-line Portugal. Transporte apenas dentro de Portugal.
Danmark Danmark
Online Shop Danmark. Levering kan kun ske i Danmark.
Sverige Sverige
Online Shop Sweden. Shipping only within Sweden.
Suomi Suomi
Online Shop Finland. Shipping only within Finland.
Norge Norge
Online Shop Norway. Shipping only within Norway.
Grønland Grønland
Online Shop Greenland. Shipping only within Greenland.
Nederland Nederland
Online shop Nederland. Verzenden alleen binnen Nederland.
België België
Online shop België. Verzenden alleen binnen België.
Belgique Belgique
Boutique en ligne Belgique. Livraisons qu'en Belgique.
Luxembourg Luxembourg
Boutique en ligne Luxembourg. Livraisons qu'en Luxembourg.
РОССИЯ РОССИЯ
日本 日本
オンラインショップはこちら
Or else BODUM® International:   
Coffee Tea Kitchen Electrics BBQ

Terms and conditions

General Terms & Conditions

Delivery area
Deliveries are made only inside Sweden. Deliveries are not made to PO BOX numbers.

Delivery period
Delivery is usually made within 6 business days. Should an article be currently out of stock, we will let you know as soon as possible when delivery can be expected. Delivery is at the risk of the consignee.

Delivery Charges
You can rest assured that your order will arrive promptly and in perfect condition. For orders over DKK 500.00, delivery will be made free of charge. For orders up to DKK 500.00, delivery charges are DKK 100.00.

Shipping Partner
Our goods are shipped with FedEx, during working hours and we would appreciate if you could make sure that somebody is available to accept your consignment.

Prices
All prices are in DKK, and are inclusive of VAT at the prevailing rate.
Please be aware that you pay Danish VAT when you order on our Online Shop.

Terms of payment
The goods are delivered against payment by credit card (Master Card, Visa Card, and American Express).

Guarantee
Your purchase of BODUM® products are covered by a 2 year warranty from date of invoice. The warranty does not cover defects or damages resulting from the use, maintenance or care of products in breach of BODUM®s instructions.
We strongly advised you to read the relevant instructions and recommendations in the manual enclosed with the product.
Important: Please keep the invoice with you. Without proof of purchase, we cannot assure your guarantee will be covered.

Complaints
Complaints about defects or about incomplete or incorrect deliveries must be notified immediately in writing, within 14 days from date of invoice to BODUM® (SKANDINAVIEN) A/S, Humlebæk Strandvej 21, 3050 Humlebæk, Phone +45 49 14 80 00, fax +45 49 18 18 44 or e-mail office.denmark@bodum.com)

Right to cancel
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us BODUM® (SKANDINAVIEN) A/S, Humlebæk Strandvej 21, 3050 Humlebæk, Phone +45 49 14 80 00, fax +45 49 18 18 44 or e-mail office.denmark@bodum.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation
If you cancel this contract, we will refund all payments received from you, including costs of originally delivery. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay, and not later than
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; In any event will not incur any fees as a result of repayment. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to:
BODUM Logistics A/S,
Kornmarken 42,
DK-7190 Billund
Att. Web UK

without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline ismet if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Security and Privacy
BODUM ® is committed to protecting your privacy. All personal information we have received will be used solely for the purpose of processing orders. We will not sell trade or rent your personal information to third parties.

Customer Data Security
If you send us an order containing information about your account, we will provide access to a security server. Security software (SSL) encrypts all information that you enter before it is sent to us. In addition, all customers will be protected against unauthorized access by third parties.

Data protection
It goes without saying that any data required by us for order processing purposes will be treated as strictly confidential.

Proprietary rights
Goods will remain the property of
BODUM® (Skandinavien) A/S until payment has been made in full.

Compensation
Claims for compensation due to mistakes in illustrations, prices or texts, or due to late delivery or failure to deliver, are strictly excluded. The color of the products displayed in the online shop may deviate from the actual product color.

General
Our General Terms and Conditions apply to all deliveries and services. An order becomes binding as soon as you send it to us.

Contact
Do you have any questions about BODUM® products or how to use them? Or any questions concerning your order feel free to contact our BODUM® Online shop.

E-mail: office.denmark@bodum.com
Phone +45 49 14 80 00
Monday to Thursday 8:00-16:00 and Friday 8:00-15:30

BODUM® (Skandinavien) A/S
Humlebæk Strandvej 21
3050 Humlebæk
Danmark


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